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My dog chewed through the power cord on my SRX and I reached out to Mr. Bobby to have it fixed. I dropped my vacuum off Thursday night around 7pm and Mr. Bobby had it ready and waiting for me the next day, looking and running like it just came out of the box! He’s extremely knowledgeable about these machines and showed me several things I’d have never know if not for Mr Bobby! I cannot recommend him enough and I have never had a more pleasant customer service experience! I will continue to be a returning customer for any servicing or repair needs!

- Rylee E.

Mr. Bobby Hodge is AMAZING! i have purchased a Rainbow from him around 20 years ago and loved the quality service when i took it to him for a cleaning. Three years ago, I upgraded and still adore the quality of the unit as well as Mr. Bobby. His knowledge of the unit and his “tips” are an added bonus! Thank you for refurbishing my Rainbow after someone used it incorrectly without my knowledge. YOU are a lifesaver. I am so excited to have my Rainbow back in superb condition…like “new!” I am blessed!

- Ginny B.

Bobby Hodge was a true professional throughout our E2 Black purchase. Our previous Rainbow was gifted to our daughter. We'd tried several vaccums since then, Dyson twice and some other knockoff that were terrible and high maintenance. Not sure why it took so long to come back to a Rainbow but we are so glad we did. Bobby is great! Knowledgeable, courteous, honest and just a fun man are but a few words to describe his character. He was detailed with its operation and "very" generous at the closure of our purchase. Considering value over time, purchasing 5 or 6 so called "best" vaccums that all end up trash, the Rainbow can last a lifetime. Thank you Bobby!

Gene B.

- E B

Mr. Bobby, from the moment he knocked on my door to pick up my rainbow vacuum, he took the time to explain the services & even showed me how to use it again! I forgot things, don't judge me 😂. My vacuum looks brand new! Mr Bobby is kind, has the best jokes, & very knowledgeable! 🤩 If you want someone you can trust 100%. He is the real deal. You don't get this kind of service anymore. Thank you again, Mr. Bobby. #RainbowVacuum #CustomerService #ApplianceRepair #Bobby #Technician #Service

- Tricia L.

100% recommend!

This man just drove from Biloxi to picayune in less than 2 hrs of me calling him. I have never experienced better customer service in my life. His prices are extremely fair, he is very knowledgeable about these rainbows. I used to sell them, he showed me things I never even knew about them. He did not just come, fix it and leave, he took his time going through the machine and explaining the do's and don'ts. Showing me what's things needed to be done regularly to keep me from having to pay to have parts replaced. If you own a rainbow or know someone that does this is your man here. I promise, you will not regret doing business with him!

- Layken A.

I rarely get wowed but today I am! I reached out to discuss my old model Rainbow and Mr. Bobby Hodge contacted me within a few minutes. Over the next hour we sent pics via text and came up with a great solution for servicing my Rainbow system. Bobby drove to my house the next morning (over 90 miles!) and my problems are solved. (Less than 24 hours has got to be a record.) Mr. Hodge is very professional and provides exceptional customer service. I recommend him to anyone without any hesitation and that is rare these days. Many thanks!!

- Judy H.